Returns Policy

PLEASE EMAIL US BEFORE MAKING ANY RETURNS If for any reason you are not 100% happy with your purchase, you may return it for an exchange, store credit or a refund minus the original shipping charges.

You can return a product for up to 20 days from the date you purchased it.

All returned items must in "as new" condition (i.e. un-worn and un-washed).

How to make a return

PLEASE EMAIL US BEFORE MAKING ANY RETURNS Download the xcvb returns form here

Fill out the returns form and send it to us with your return

We're not responsible for returns in transit so we advise that you use a recorded service to make sure they arrive safely.

We will take care of everything when your goods arrive and get any exchanges or refunds sorted out straight away. If there are any problems or issues we will be in touch.

Christmas Returns

We have extended our returns policy for all Christmas presents to 28 days starting from Christmas day.